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Apple has said my printer will not work with IOS Sequoia 15.1 and to contact HP. Needless to say impossible to contact a person. Can anyone please advise me on what to do? Sequoia does not even appear in HP's list of IOS

5 REPLIES 5
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My husband and I both recently purchased new MacBook Airs with Sequoia and now our old printer at our winter home won't scan and is doing other strange things. I want to buy a new printer but when I contacted HP they couldn't even give me a recommendation. I got the impression that they are working on a driver update for some of their models, but that hasn't happened yet. I am interested in seeing how you make out.

HP Recommended

I will certainly let you know Peggy. I keep thinking HP build in obsolescence as successive printers always play up from 2 years onwards.  Mine is about 2.5 yers old. 

HP Recommended

Hi @Hexel456 

Try to install the next HP driver for your printer:

>> https://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Applications/HP_Easy_Admin.app.zip

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif

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@ferRX / I am a volunteer posting answers on my own time.
HP Recommended

I ended up buying a new printer and having problems there. The printer will not give me access to the Home Screen and I cannot add it to HP Smart. I think I might have to removed HO Smart but cannot find instructions. It is great when it works!

HP Recommended

Hi @Hexel456 

 

Are you still on Officejet 8010 ?  Or do you have a new model ?

 

What is your printer model ?

 

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif

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@ferRX / I am a volunteer posting answers on my own time.
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