How to update firmware when you don't see printer update

[Hatch3]

Attempting to update firmware as per ink program. Do not see Printer Update as outlined in your e mail.

[Dragon-Fur]

@Hatch3 

The Printer Firmware Update is located in your printer support website.

In this case, printer homepage:

HP OfficeJet 4650 All-in-One Printer series 

Category Software and Drivers

and

Firmware Update here:

HP OfficeJet 4650 All-in-One Printer series Firmware Update 

If the printer is on the network, use the Embedded Web Server (EWS) to check the firmware version

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Tools > Printer Information

Example - EWS - Extract the firmware version from the full firmware version information.

Reminder:  The example is NOT intended to show your printer's firmware version

Firmware Version

MANHHIPP1N001.2010A.00

OR

Can't use EWS?

Print a Printer Status or Network Configuration report.

 Printing Self-Test Pages

Compare the firmware on your printer to the firmware version offered in the Update for your printer.

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

Open Support Home

Enter the name of your HP device

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