Hp printer request new ink catridges to setup new print head

[MLP2000]

I got a new print head for my HP 9018 printer and I installed new ink catridges. During the printer head setup, i got an error  "New, unused catridges must be used for startup". Perhaps the error is caused by not having the setup ink catridges. Is there a way to bypass this setup, if not where can I purchase the setup ink catridges.

[Sneha_01]

Hi @MLP2000 

Welcome to HP Support Community!

To bypass the message on the printer the only option left is to perform an OOBE reset and re-initialize the printer. 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.

Please help us with the Printer serial number or the product number on a private message for further assistance.

Here is the link to find the product number:- Click here

https://support.hp.com/in-en/document/ish_2039298-1862169-16

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support