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Locked

‎02-21-2023 12:49 AM

HP Recommended
Product: HP LaserJet MFP M72625dn printer
Operating System: Microsoft Windows 10 (32-bit)

Help

I just unboxing M72625dn and try to setup. 

Login EWS as admin but can not access / setting any thing 

example : klik on Security want to change IP 

notification screen alert  "this document is protected. You must send a proper authorization information to access it"

What should I do ? 

Category:
3 people had the same question
1 REPLY 1

‎02-21-2023 05:43 AM - edited ‎02-21-2023 07:21 AM

HP Recommended

 

         Hello TifannyIDP, 

 

 

Here is the site where the drivers are located :

 

https://support.hp.com/hr-en/drivers/selfservice/hp-laserjet-mfp-m72625-m72630-series/19203923/model...

 

You have to take this one:  (Download this one :

V1.05118.0 MBMay 11, 2021Download

 

You will have to uninstall the old driver for your printer and install the new full HP driver, from the procedure below :

 

     Procédure :          

 

I haven't written to turn on the printer yet, so it's off.

 

Uninstall the old driver in Control Panel, in "Programs and Features", then remove

all occurrences in "Program" and "X86 Program", in Control Panel, right click on your old printer (If it is still there, chances are that it is no longer there) "Remove", if it is present.

Restart the PC. At the end of the startup, connect the printer to the mains, connect a USB cord on the PC side, on the printer you will connect it during the installation ONLY when asked.

Start installing your printer, by right-clicking on the Setup. EXE of the downloaded driver, click ''installed'' en

as administrator'', let the installation take place, at the end, restart the PC.

To create a shortcut on the Windows desktop, open Control Panel, right-click on your

new printer, create shortcut, on the desktop, yes.

A new shortcut has been created on the Windows desktop.

Turn on your printer, print a test page, by clicking on the new shortcut created.

That's it, your printer is working again.

 

with this method, my printer has been working for 7 years without problems.

Thank you.

                              Excellent Day.

 

 

            * Click on YES button to say thanks, 

            * Click on the button Accepted Solution if the question is answered.

           * I am a volunteer posting answers on my own time.

                 Best regards,

                      

                      

                       

                       

 

 

 

 

 

 

 

Bernard42.
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