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‎10-10-2026 04:13 AM

HP Recommended
Product: HP Smart Tank 7007 All-in-One
Operating System: Microsoft Windows 11

Just bought this and all going well until the orange plastic stopped me. Lots of solutions online refer to a blue button which I cannot see. The carriage is set to the right and has not moved to the centre, as shown in the instructions. Then maybe we would be able to resolve this.  

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‎10-10-2026 04:25 AM - edited ‎10-10-2026 04:26 AM

HP Recommended

I had similar problems and found the unboxing video helpfuyl

https://www.youtube.com/@HPSupport/search?query=7007

 

On my 5101 the main problem was I could not even see where the printhead was to be snapped into position and had to get a flashlight.

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‎10-10-2026 05:11 AM

HP Recommended

Thank you. The video is helpful in at last showing me the blue latch and what to do, but I cannot access it because the carriage is still stuck on the right, and the video doesn't seem to deal with that. Any ideas? 

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‎10-12-2026 07:45 AM - edited ‎10-12-2026 07:51 AM

HP Recommended

This might be helpful

 

If using the HP App (actually, the EWS function) then see if there is a firmware update.

BeemerBiker_0-1791813085146.png

 

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this post useful click the Yes button. If I helped solve your
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