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HP Recommended
color laser jet Enterprise mfp m577
Microsoft Windows 10 (64-bit)

I updated the firmware in the future smart 4 version and it gave me the error 49.38.03, so I decided to do a downgrade and install the future smart 3.

When I installed this version I didn't get any error but it didn't have network, the UTP port stopped receiving signal, when I put it in pre-boot mode it has network but I automatically remove it so it loses network.

I hope you can help me thanks in advance!

1 REPLY 1
HP Recommended

I updated the firmware in the future smart 4 version and it gave me the error 49.38.03, so I decided to do a downgrade and install the future smart 3.

When I installed this version I didn't get any error but it didn't have network, the UTP port stopped receiving signal, when I put it in pre-boot mode it has network but I automatically remove it so it loses network.

I hope you can help me thanks in advance!

 

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