I get a "probloem with printhead OXC19a003' note on printer screenwhat do I do?

[Grandmaof5]

error OXC19a003

[DavidSMP · Accepted solution]

@Grandmaof5,

Good day. Thank you for taking an interest in the HP support forums. I will be happy to assist you here.

• Did this occur after a power outage or surge?

Let's try these steps:

• Perform a hard reset on the printer from this link: https://support.hp.com/in-en/product/hp-ink-tank-wireless-410-series/16180953/model/16180954/documen...  perform steps from the section “Step 1: Reset the printer
• Then update the printer’s firmware by following instructions from this link: https://support.hp.com/bg-en/document/c02919168
• Use a USB cable to update the printer’s firmware connecting it to a computer.

Now check if the issue gets fixed. If it continues, then the printer needs to be replaced. I am being honest about it here by keeping your best interest in mind.

I will send you a private message to assist you with the next course of action. Check your forum private message box in the upper right corner next to the bell icon. 

Good luck and keep me posted about the developments. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue and give the post a Kudos for my efforts to help. Thank you and have a great week ahead. 🙂

[Grandmaof5]

Thank you    My printter is out of warranty   I will probably need to buy a new one

Cost more to have fixed  than to buy a new one

[DavidSMP]

@Grandmaof5,

Thank you for your accepting this as a solution and it is great to hear from you again. It was an absolute honor to share this space with you. I must say the decision is a wise one.

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help.

Take care and have a blessed year ahead and stay healthy. 🙂

 Cheers!