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Locked

‎04-28-2023 03:35 AM

HP Recommended
Product: HP Photosmart C4683 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

I was trying to print and it was not printing. I then ran the HP printer and scan doctor and it indicated some driver files were missing. That I should uninstall and reinstall the full feature software. Unfortunately, if I follow the instructions, its only asking me to install HP Smart. This is under 123.com which takes me to microsoft store 

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-28-2023 04:53 PM

HP Recommended

Hi @Pamhidzai 

Please try to install the next driver:

>> Photosmart C4680 - driver software - Windows

 

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered

 

Best regards,

ferRX.

dodecaedroh.gif

.
@ferRX / I am a volunteer posting answers on my own time.

View solution in original post

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3 REPLIES 3

‎04-28-2023 04:53 PM

HP Recommended

Hi @Pamhidzai 

Please try to install the next driver:

>> Photosmart C4680 - driver software - Windows

 

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered

 

Best regards,

ferRX.

dodecaedroh.gif

.
@ferRX / I am a volunteer posting answers on my own time.
Was this reply helpful? Yes No

‎05-02-2023 01:54 AM

HP Recommended

Hi, Thank you for your advice. I had already tried HP Smart and it worked.

1 person found this reply helpful
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‎05-02-2023 04:40 PM

HP Recommended

Great 😊, nice to know the driver worked !

 

* Click Accepted Solution when question is answered.

 

Best regards,

ferRX.

dodecaedroh.gif

.
@ferRX / I am a volunteer posting answers on my own time.
Was this reply helpful? Yes No
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