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- I have a new HP DeskJet 4200e All in one says 2.4ghz only su...

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01-05-2025 03:50 PM - edited 01-05-2025 04:09 PM
My router supports both 5&2.4 GHz band. HP desktop computer is operating on 5 GHz as well as mobile devices. Will this cause a problem? New printer is HP DeskJet 4200e, all in one series. Printer supports 2.4 GHz only. Is this a possible problem?
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01-05-2025 05:11 PM
Hi Raider66
Don't worry, it shouldn't be a problem. Your router supports both the 5 GHz and 2.4 GHz bands, and your desktop and mobile devices run on the 5 GHz band1. The HP DeskJet 4200e printer only supports the 2.4 GHz band, but that shouldn't cause conflicts.
Your router should be able to handle both bands simultaneously, allowing your printer to connect to the 2.4 GHz band without interfering with devices that are on the 5 GHz band.
I hope the above is helpful
Welcome to the Hp community, was the answer helpful and/or do you want to say “thank you”? Click the "Yes" box below. Did I help solve the problem? Don't forget to click “Accept as solution”.
01-05-2025 05:11 PM
Hi Raider66
Don't worry, it shouldn't be a problem. Your router supports both the 5 GHz and 2.4 GHz bands, and your desktop and mobile devices run on the 5 GHz band1. The HP DeskJet 4200e printer only supports the 2.4 GHz band, but that shouldn't cause conflicts.
Your router should be able to handle both bands simultaneously, allowing your printer to connect to the 2.4 GHz band without interfering with devices that are on the 5 GHz band.
I hope the above is helpful
Welcome to the Hp community, was the answer helpful and/or do you want to say “thank you”? Click the "Yes" box below. Did I help solve the problem? Don't forget to click “Accept as solution”.