I need a new installation disc for my printer. I can't seem ot find the right place to go to get one

[Cheerleader70]

My installation disc is giving me a message that it is not working. My notebook doesn't recognize the printer, so I uninstalled the printer and when I attempted to reinstall it I got these messages.

[Kumar0307]

@Cheerleader70, Welcome to the HP Support Community! I’m here to help.

To assist you better, what model printer are you using?

Refer to this document to know how to find the Product Name or Product Number.

How is the printer connected to the Mac?

Keep me posted for further assistance.

[Cheerleader70]

HP Officejet 4500 is the printer I'm using. It isn't currently connected to the printer. It is a wireless printer, I had it connected at one time but it didn't always recognize the printer. So I decided to reinstall the printer. I uninstalled it first and when I tried to reinstall it (with the disc) it dsid that the disc was corrupted and would not be able to install the printer.

[Kumar0307 · Accepted solution]

@Cheerleader70

Thank you for the information. Due to its age, there are no drivers available for this printer to work on macOS 10.14 or later.

This printer is not AirPrint compatible too.

However, Gutenprint (formerly called Gimp-Print) provides open-source basic print drivers for many printers that would otherwise not be supported in Mac OS X. To see if your printer is supported, go to Gutenprint drivers for more information.

NOTE: Gutenprint drivers are not supported by HP or Apple.

Keep me posted for any other assistance.

Please click “Accept as Solution” if you feel my post answered your query, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day!