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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Re: I need software driver for printer HP no longer supports...

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03-30-2020 01:48 PM
Welcome to the HP Support Community.
I would suggest you try the Windows built-in drivers. Follow the steps below:
• Go to Control Panel - Devices and printers - Click on "Add printer" and follow the on-screen instructions.
• When the page prompts for the drivers, select "Windows update". The driver list will be updated.
• Click HP, Hewlett Packard, or Hewlett-Packard in the Manufacturer pane, and then click the name of your printer in the Printers pane.
Refer to this document HP Printers - Installing and Using the Windows Built-in Print Driver for help.
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
I am an HP Employee
03-30-2020 04:47 PM - edited 03-30-2020 04:48 PM
Thank you for your idea. I tried your solution and my printer HP Deskjet 841C was not included in the Windows Update. If you have any other ideas, I would appreciate hearing them. Alternatively, I really wish HP would support their equipment that still works - such as my printer. There is nothing wrong with my printer and I believe it is extremely wasteful to dispose of it while it still works just as well as when I bought it. I would have thought HP would be proud of developing and manufacturing such fine printers - but I guess not. Again, thank you Betty0610, I really appreciate your effort!
03-31-2020 03:03 PM
I understand and I will put this across to our development team. Unfortunately, these are the only drivers that are available.
Let me know if you need any further assistance.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
I am an HP Employee