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‎01-31-2019 11:34 AM

HP Recommended

I cannot connect wifi between my hp printer 3634 to my Samsung galaxy tab S, it worked now it won't.  I've tried all the trouble shooting like turn off the rooter and printer, not working still. I'm annoyed

 

Is there anyway I can connect my tablet to the printer through a cable? I don't want to have to keep buying printers every 2 years it's ridiculous 

 

Please help me, I have to study and I need to print asap.

1 REPLY 1

‎02-01-2019 10:22 AM

HP Recommended

@Rainbow80

 

Good Day. A warm welcome to the HP community.

 

I reviewed the case regarding issues with the printer.

 

I will be delighted to assist you here. 

 

lets follow the steps given below.

 

Step 1: Uninstall HP Smart app on the phone.

Step 2: Restore network settings to default settings

 

* Press wireless option on the printer.

* Scroll down and select restore network defaults.* Restart the printer.

 

Step 3: Install the HP Smart app again and try.

 

Keep me posted. 🙂

Barachiel
I am an HP Employee

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