I need to regional reset HP Deskjet Ink Advantage 2676

[Stevejac1]

Note from moderators: this message was originally posted in another topic, but it was moved to a new one to give more visibility for volunteers that help customers in the Community.

Original topic URL: Solved: I need to perform a regional reset on the HP Envy 4520 print... - HP Support Community - 838...

Reply:

I bought an HP Deskjet Ink Advantage 2676 printer in Malaysia but have now moved to the US. I need to regionalize it to use new cartridges.  How do I do this? I have only the 680 black cartridges available, but need both black and color to work.

[sandytechy20]

@Stevejac1

Welcome to HP Support Community! 

  

We need to perform a regional reset on the printer to resolve this issue.  

  

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.  

  

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link. 

  

Keep me posted. 

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.