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HP Recommended
OfficeJet 4650
Microsoft Windows 10 (64-bit)

Hi, the colour printing option has disappeared from my printer.  I have deleted it and am trying to reinstall the driver onto my computer.  HP keep telling me I have to download a smart app - I don't want an app, I want to install the actual driver.  Help please? Where do I find this? 

2 REPLIES 2
HP Recommended

@Janbaker97 

 

That is odd.

You should be able to get to the full driver software using the Easy Start Wrapper.

Are you seeing any error message or connection message?

 

Method - Use the Easy Start Wrapper to Install the Full Feature / Full Driver Software

 

For printers that support the option,

Use the Easy Start wrapper to install and configure the printer software.

 

  • Home Page - HP Easy Start 
  • Open Category Software and Drivers 
  • Topic: Software-Utility 
  • Download-and-Save  the current version of the Easy Start wrapper to install your print software 
  • If using USB:  Disconnect the USB cable between the printer and computer before installing the software.
  • Right-Click on the downloaded package and "Run as Administrator" to start the installation
  • Select to install the “Full Driver” / “Full Feature Software”
  • If using USB:  Connect the cable when instructed to do so (near the end of the installation process).
  • After the software is installed, Restart the computer and log in.

 

Notes >> Easy Start... The Journey

 

  1. Full Administrator Rights are required to complete the HP Software installation.
  2. About 2/3 of the way through the setup, you will be given the opportunity to select the software - select the "Full Driver" set (as opposed to the basic driver or other application).
  3. You can skip / ignore suggestion(s) that you add the HP Account – you’ll need the account at some point, for now, you can skip this suggestion (as many times as it insists it’s a good idea) during the full driver software installation.
  4. If you see it, you can skip / ignore suggestion(s) regarding Instant Ink subscription.  Instant Ink subscription is NOT mandatory.
  5. Full driver includes print and scan functions supported by your printer and provides the printer features on which other applications / software might depend.

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Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

  HP OfficeJet 4650 All-in-One Printer series 

 

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Dragon-Fur

HP Recommended

I had this same problem last year. What fixed it was I downloaded the "complete software" through ScanDoctor, apparently I didn't choose this option previously (or maybe I did, who knows).  I might have downloaded the software from HP online, I don't remember. I remember trying to stay away from the App also. But, it still prints in color.

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