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‎05-07-2023 10:03 AM - edited ‎05-07-2023 10:03 AM

HP Recommended
Product: HP OfficeJet Pro 9015 All-in-One Printer

Hello, I am getting this (Install error - 0x800f020b) for my printer 9015, those anyone know how to fix it 

 

HP - Printer - 61.2211.1.100

 

This is showing in the window update HP - Printer - 61.2211.1.100

Category:
1 person had the same question
1 REPLY 1

‎05-09-2023 11:50 AM

HP Recommended

Hi @Segui 

 

Welcome to the HP support community.
 

I understand that you are facing an issue with your, I am glad to assist you

 

Don't worry, together we will try to sort this out 

 

To be able to assist you better please let me know the Operating System installed on your computer.

 

Do you get this error while installing printer drivers? 

 

Meantime, please try these steps

 

https://support.hp.com/us-en/product/hp-officejet-pro-9010-all-in-one-printer-series/23903057/model/...

 

&

 

https://support.hp.com/us-en/product/hp-officejet-pro-9010-all-in-one-printer-series/23903057/model/...

 

Hope this helps!


Please perform these steps and Feel free to reply to your public post for any further assistance.


Thank you for being a Valuable Member of our HP Family.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.


-Regards, 

 

 

Raj2111
I am an HP Employee

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