Installation of HP OfficeJet 9135e

[ldamario]

These questions have to do with the installation of an HP OfficeJet HP9135e printer on a MacBook Pro laptop with OS 12 (Monterey):

1. What is the most reliable and least dangerous way to change the name of the printer:
   1. Go to the “HP OfficeJet Pro 9130e Series” web page for the printer and select “General: About the Printer: Configure Information”.
   2. Use the “Printers & Scanners” page in System Preferences on my Mac.
   3. Use the “Options” settings available from the Print Queue window on my Mac.
   4. Some other method?
2. How can I change the printer email address for sending print jobs to the printer using emails sent from my iPhone?
3. This printer replaced an old printer that died. I was able to delete the old printer from my HP Account at the HP Smart web page, but it still shows up in the HP Smart app on my laptop. How can I get rid of the old printer in the HP Smart app on my laptop?

I hope someone can answer these questions. Thanks.

[Raj_05 · Accepted solution]

Hi @ldamario,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

Here's how you can handle these tasks for your HP OfficeJet 9135e printer installation on a MacBook Pro running macOS 12 (Monterey).

Changing the Printer Name

The most reliable and least dangerous way to change the name of your printer is to use the "Printers & Scanners" page in System Preferences on your Mac. Here's how:

Open System Preferences:

• Click on the Apple menu in the top-left corner of your screen.
• Select "System Preferences".

Printers & Scanners:

• Click on "Printers & Scanners".

Select Your Printer:

• In the list of printers, select the HP OfficeJet 9135e.

Rename the Printer:

• Click on the "Options & Supplies" button.
• In the dialog that appears, you should see a "General" tab where you can change the printer's name.
• After changing the name, click "OK".

Changing the Printer Email Address

To change the printer email address for sending print jobs to your printer from your iPhone:

Log in to HP Smart:

• Open a web browser and go to HP Smart.

Sign In:

• Sign in with your HP account credentials.

Select Your Printer:

• Click on your HP OfficeJet 9135e printer.

EPrint Settings:

• Navigate to the "Settings" or "EPrint" section.
• Here you can change the email address associated with your printer for sending print jobs.

[Raj_05]

Removing the Old Printer from the HP Smart App

To remove the old printer from the HP Smart app on your laptop:

Open HP Smart App:

• Launch the HP Smart app on your MacBook Pro.

Manage Printers:

• Click on the printer icon or the “Manage Printers” option (this can usually be found in the main menu or settings).

Remove Printer:

• Locate the old printer in the list.
• Click on the settings or more options (often represented by three dots) next to the old printer.
• Select "Remove Printer" or a similar option to delete it from the HP Smart app.

By following these steps, you should be able to successfully manage your HP OfficeJet 9135e printer on your MacBook Pro and handle any issues related to your HP Smart account and app.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support 

[ldamario]

Thanks for your reply. Unfortunately, your suggestion didn’t work on my computer with my MacOS (12) and my version of the HP Smart app. The options you describe don’t show up. So what I finally did was to “Hide” the old printer.

[ldamario]

I did what you suggested to change the printer’s name. But that only changed the name in the Mac local network at my home. But I did find a way to also change the name on the HP Smart app. I can’t remember what I did. Even after all that, the name on the HP Smart web page is still the long cumbersome name the printer came with: “HP OfficeJet Pro 9130e Series”. I try to ignore that.

What you describe to change the printer’s email address doesn’t work for me. On the HP Smart web page, when I select my printer, I don’t see a Settings or ePrint option. The only options are Update Plan and Remove Printer. However, when I first received the printer, I did something that displayed the printer's email address. I don ‘t remember what it was that I did. The one time I saw the printer’s email address, I recorded it. I’m resolved to leave it unchanged.