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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Re: Installing HP drivers onto VISTA operating system
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10-28-2016 08:23 PM
I've tried installing the drivers from the disk and the HP site and I get the following error. But all the documentation sayst that this printer is supported on Vista. Can anyone help?
This computer does not meet he following system requirements(s):
The Operating System of this computer is not supported. For a list of supported Operating Systems, please check HTTP://www.hp.com
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Accepted Solutions
10-29-2016 12:54 AM
Hi,
The printer is only supported on Vista 32-bit, not 64-bit.
Compatible operating systems Windows Vista®: 32-bit only, 2 GB available hard disk space, CD-ROM/DVD drive or Internet connection, USB port, Microsoft® Internet Explorer 8
http://store.hp.com/SwitzerlandStore/Merch/Product.aspx?id=J7K33A&opt=625&sel=PRN&lang=en-CH
You will either need to change your operating system or to replace the printer, 64-bit support is only offered for Windows 7 or later .
Regards,
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
10-29-2016 12:54 AM
Hi,
The printer is only supported on Vista 32-bit, not 64-bit.
Compatible operating systems Windows Vista®: 32-bit only, 2 GB available hard disk space, CD-ROM/DVD drive or Internet connection, USB port, Microsoft® Internet Explorer 8
http://store.hp.com/SwitzerlandStore/Merch/Product.aspx?id=J7K33A&opt=625&sel=PRN&lang=en-CH
You will either need to change your operating system or to replace the printer, 64-bit support is only offered for Windows 7 or later .
Regards,
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
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