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HP Recommended
Officejet 6100

Hello, I received an HP Officejet 6100 printer recently, and it came with no power cord. I purchased a power adapter on ChargerBuy, but it does not work with my printer, somehow. The model number for the adapter is KLAP-PR0008. The male connector is blue, which does not match the female connector on the printer (black). Also, the LED indicator on the brick shows constant green while not plugged in to the printer, but once I plug it in the light starts to blink green. Thank you for any insight that you may have.

1 REPLY 1
HP Recommended

@Jkyochum


Welcome to HP Community

 

I have gone through your Post and I understand your concerns

 

I suggest you contact HP Support and place an order for the correct Power Adapter specific to your printer


Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support

 

You could also try checking if the Power Adapter is available on HP Part Store. Link: http://partsurfer.hp.com/search.aspx 

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

 

KrazyToad
I Am An HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.