Is the Deskjet 2700 series still supported?

[dragondadb]

I haven't had my Deskjet 2732 set up for a while. Just tried to get it going. Everything is connected, good wireless, it acknowledged the printer but says it is offline. When I went through the setup, I chose to manually pick the printer but the 2700 series is not on the list. Is it too old now? 

[A_Gayathri]

Hi @dragondadb ,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

If your HP DeskJet 2732 setup process, Here are some steps you can follow to troubleshoot and resolve the issue:

Download and Install the Latest Drivers:

• Visit the official HP support website.
• Search for your printer model (DeskJet 2732) and download the latest drivers for your operating system.
• Install the downloaded drivers on your computer.

Restart Your Printer:

• Turn off your printer, wait for a few seconds, and then turn it back on.
• Allow the printer to complete its startup process before attempting to print again.

Check Wireless Connection:

• Ensure that your printer is connected to the same wireless network as your computer.
• Double-check the wireless settings on your printer to make sure it has a stable connection.

Restart Your Computer:

• Sometimes, a simple restart of your computer can help resolve communication issues with the printer.

Update Your Operating System:

• Ensure that your computer's operating system is up to date. Updates may include improvements and bug fixes that could affect printer functionality.

Check Printer Status:

• On your computer, go to the Control Panel or Settings, and then navigate to "Devices" or "Printers & Scanners."
• Find your DeskJet 2732 printer in the list and make sure it's set as the default printer.

Reinstall the Printer:

• If the issue persists, you may need to uninstall the printer from your computer and then reinstall it using the latest drivers.

I hope this helps. 

Take care and have a good day.

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Gaya1239

HP Support