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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Re: LaserJet 1018 won't install on Windows 10

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02-07-2019 04:11 AM
Hi,
I have an old HP LaserJet 1018, and a new laptop with Windows 10. When plugging in the printer it is recognised as an unspecified device, not a printer. All efforts to add it as a printer, or find a driver for it, have failed. There are various solutions listed on the web, but none have helped so far, mainly it seems because they work from the basis of the printer not listed as a device at all.
Any help gratefully received!
thanks
Nick
02-09-2019 01:44 PM
Thank you for joining the HP Support Community
I see that HP LaserJet 1018 Printer does not have a driver for Windows 10.
As an alternative, try Installing and Using the Windows Built-in Print Driver.
Click on this link: https://support.hp.com/in-en/document/c01796879 to install the Windows Built-in Print Driver.
Try to print.
Keep me posted, how it goes!
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!
Cheers:)
Raj1788
I am an HP Employee
02-09-2019 02:07 PM
Hi Raj,
Those instructions were among the previous ones I had tried and failed. Windows just takes me to the screen where I have to select a driver, but there isn't one for this printer.
I also think that part of the issue is that when i plug the printer in, Windows recognises it as a device, but not as a printer.
Any other options I can try?
Thanks
Nick
02-09-2019 05:03 PM
Create a local user or administrator account using this link: https://support.microsoft.com/en-us/help/4026923/windows-10-create-a-local-user-or-administrator-acc...
Then, Click on this link: https://support.hp.com/in-en/document/c01796879 to install the Windows Built-in Print Driver.
If the issue persists, I would personally suggest you contact our HP Support for one on one interaction for further assistance.
Please use the following link to create yourself a case number, then call and it may help speed up the call process:
Step 1. Open link: www.hp.com/contacthp
Step 2. Sign in / sign in as a guest
Step 3. Enter the product number or select to auto detect
Step 4. Scroll down to "Still need help? Complete the form to select your contact options"
Step 5. Scroll down and click: HP contact options - click on Get phone number and phone number appear.
Keep me posted on further assistance. Hope that helps!
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day ahead!
Raj1788
I am an HP Employee