LaserJet 1020 removed following Widnows 10 update June 2023

[PAN56]

My LaserJet 1020 was removed from the list of printers on my PC following a Windows 10 update this month (June 2023). Previously the printer has been  working fine with Windows 10, I have tried updating the drivers but the printer is not recognised. Have tried updating drviers manaully but when asked to connect the priinter it is not found.  

Does anyone have the same problem and have you found a solution?

Thanks

Dave

[sandytechy20 · Accepted solution]

@PAN56 

Welcome to the HP support community.

I understand that you are unable to install the printer driver, I am glad to assist you.

Follow these steps to fix the issue:-

Perform root level uninstallation to remove all the printer related software's.

• In Windows, search for and open Programs and Features.
• Select your HP printer.
• Select Uninstall.
• In Windows, search for and open Devices and Printers.
• In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
• Open up the run command with the "Windows Key + R" key combo.
• Type printui.exe /s and click OK.
• Click on Drivers tab.
• Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
• Select OK.
• Remove all instances of the same.
• Select Apply and OK on the Print Server Properties windows.
• Close Devices and Printers. 
• Restart the PC again.

Download and install the printer using full feature driver

Here is the link to download it:- Click here

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

[PAN56]

Many many thanks. Your solution worked perfectly. I am back up and running and very happy! Not sure how to mark this as an accepteed solution but will try to do do this

Dave

[sandytechy20]

@PAN56 

Good to know that issue is resolved.

Feel free to contact us in the future if you need any assistance.