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‎11-05-2022 10:47 AM

HP Recommended
Operating System: Microsoft Windows 11

I did a clean install of the LJPro_MFP_M125-126_full_solution_15311.exe driver package after a fresh install of Windows 11 on a new computer with Intel Z790 chipset. The software installs fine but it can not print. The printer and the scanner appear in the device manager. The scanner works, but the printer does not respond to print commands. The Hp Printer and Scan doctor does not find any problems. The printer works perfectly and prints with my two other computers. One is a 6 years old Windows 10 gaming pc, the other is a newer notebook running on Windows 11. 
I tried other USB cable, uninstalled and reinstalled the driver several times (careful cleans installs) without success.
Any ideas?

 

 

 

Category:
1 person had the same question
1 REPLY 1

‎11-09-2022 02:20 PM

HP Recommended

I suspect the problem might be related with Windows 11 22H2 update.  I would like to hear the HP's experts'! comments.

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