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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Re: Locked out of hp printer

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02-22-2022 10:36 AM
I am unable to utilize all of the control panel options as displayed on the printer local display screen.
I have lost/forgotten the username and password that was used for locking the control panel options as the control panel options were never requited to be used after locking for the past two years, hence lost/forgotten.
Now i need to access the control panel options in order to make some changes on account of relocation to another place with a new internet connection (Wi-Fi).
02-26-2022 01:40 PM
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, to provide an accurate resolution, I need a few more details:
- What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824
Keep me posted for further assistance.
ECHO_LAKE
I am an HP Employee