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‎09-03-2021 01:46 AM

HP Recommended
Product: HP LaserJet Pro MFP M28w
Operating System: Microsoft Windows 10 (64-bit)

Hello, 

 

I'd need to change the WiFi settings on my M28w, as the old WiFi network doesn't exist anymore... Unfortunately, it seems that the admin password that I saved isn't working for some reason... 

Therefore, I'd proceed to factory reset my M28w and start over. I just don't know how to do that without access to the web administration interface. 

 

Thanks!

Marco

Category:
1 REPLY 1

‎09-03-2021 11:18 AM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Refer to these resources for help in factory reset (or restore wireless)

https://www.youtube.com/watch?v=o49pTUd6tI0

https://www.youtube.com/watch?v=Wu0cQgvVQ0I

https://www.youtube.com/watch?v=mG6PQQbyu2M

 

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
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HP LaserJet Pro MFP M28w | M29w printer : Restore printer defaults
HP LaserJet Pro MFP M28w | M29w printer : Restore printer defaults
youtube.com/watch?v=mG6PQQbyu2M
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