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- HP Community
- Printers
- Printer Setup, Software & Drivers
- M28w - Lost admin password, how to factory reset

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09-03-2021 01:46 AM
Hello,
I'd need to change the WiFi settings on my M28w, as the old WiFi network doesn't exist anymore... Unfortunately, it seems that the admin password that I saved isn't working for some reason...
Therefore, I'd proceed to factory reset my M28w and start over. I just don't know how to do that without access to the web administration interface.
Thanks!
Marco
09-03-2021 11:18 AM
Hi,
Thanks for using the HP Support Community.
Refer to these resources for help in factory reset (or restore wireless)
https://www.youtube.com/watch?v=o49pTUd6tI0
https://www.youtube.com/watch?v=Wu0cQgvVQ0I
https://www.youtube.com/watch?v=mG6PQQbyu2M
Hope that helps!
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