• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
HP LaserJet Pro MFP M28w
Microsoft Windows 10 (64-bit)

Hello, 

 

I'd need to change the WiFi settings on my M28w, as the old WiFi network doesn't exist anymore... Unfortunately, it seems that the admin password that I saved isn't working for some reason... 

Therefore, I'd proceed to factory reset my M28w and start over. I just don't know how to do that without access to the web administration interface. 

 

Thanks!

Marco

1 REPLY 1
HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Refer to these resources for help in factory reset (or restore wireless)

https://www.youtube.com/watch?v=o49pTUd6tI0

https://www.youtube.com/watch?v=Wu0cQgvVQ0I

https://www.youtube.com/watch?v=mG6PQQbyu2M

 

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 Remember to like and share the video if you know of friends that would find this useful. Click on the bell so you will not miss out on any new videos. This tutorial shows how to Restore printer defaults using ...
Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 Remember to like and share the video if you know of friends that would find this useful. For more tips on this printer series: https://www.youtube.com/playlist?list=PLUV0sXfF6zPjyoykfDCZ-UaO8Bs1Pv1r3 This ...
Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 Remember to like and share the video if you know of friends that would find this useful. Click on the bell so you will not miss out on any new videos. This tutorial shows how to Restore wireless to defaults ...
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.