cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Note for common printer problems
Customers receiving the"will damage your computer" message along with others like "unable to access cups/tmp" or "'@%' cannot be opened" need to update their version of the macOS. Please check this article for more information: HP Printers - A [software component] will damage your computer message displays when printing or while installing (macOS) .
Highlighted
New member
2 1 0 2
Message 1 of 6
746
Flag Post

Solved!

MAC address for Deskjet 2710

HP Recommended
Deskjet 2710

Hello,

I have a HP Deskjet 2710 in my student accommodation however need the MAC address to allow the printer to connect to the uni wifi. Does anyone know how I could go about this as I'm having no luck at the moment.

Thanks.

Tags (1)
5 REPLIES 5
Highlighted
Level 15
Level 15
1,658 1,640 173 519
Message 2 of 6
Flag Post
HP Recommended

@Jack229 

Hello,

Please print a network configuration page as follows:

  • On the printer's control panel, press the Wireless button  and the Information button  at the same time.
    Both a Network Configuration Page and a Wireless Network Test Report print.

Do not hesitate to contact us in case of need.

Best regards,:Wink:



I'm not an HP employee. Did this message answer your question? Include it below as an Accept As Solution! Did you find this message useful?  Click on the thumbs up set to give a Compliment! Follow us on Facebook Assistance customers HP.

Tags (1)
Highlighted
Author
New member
2 1 0 2
Message 3 of 6
Flag Post
HP Recommended

Thank-you so much! I've been looking for a solution online for ages! 

Highlighted
Level 15
Level 15
1,658 1,640 173 519
Message 4 of 6
Flag Post
HP Recommended

@Jack229 

Thanks for your return,

 

Congratulations!

 

I welcome you to the English HP community support.

 

Do not hesitate to contact us if needed

 

Best regards,:Wink:



I'm not an HP employee. Did this message answer your question? Include it below as an Accept As Solution! Did you find this message useful?  Click on the thumbs up set to give a Compliment! Follow us on Facebook Assistance customers HP.

Reply
0 Kudos
Highlighted
New member
1 1 0 0
Message 5 of 6
Flag Post
HP Recommended

HI  

I have the same problem however I can’t get it to print the information it just keeps printing the WPS pin which is not what I need as I need the mac address

thanks

megan

Reply
0 Kudos
Highlighted
New member
1 1 0 0
Message 6 of 6
Flag Post
HP Recommended

Did you press two buttons at the same time?

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation