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‎09-30-2020 06:45 AM

HP Recommended
Product: Deskjet 2710

Hello,

I have a HP Deskjet 2710 in my student accommodation however need the MAC address to allow the printer to connect to the uni wifi. Does anyone know how I could go about this as I'm having no luck at the moment.

Thanks.

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24 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-30-2020 07:15 AM

HP Recommended

@Jack229 

Hello,

Please print a network configuration page as follows:

  • On the printer's control panel, press the Wireless button  and the Information button  at the same time.
    Both a Network Configuration Page and a Wireless Network Test Report print.

Do not hesitate to contact us in case of need.

Best regards,:Wink:



I'm not an HP employee. Did this message answer your question? Include it below as an Accept As Solution! Did you find this message useful?  Click on the thumbs up set to give a Compliment! Follow us on Facebook Assistance customers HP.

View solution in original post

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3 people found this reply helpful
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5 REPLIES 5

‎09-30-2020 07:15 AM

HP Recommended

@Jack229 

Hello,

Please print a network configuration page as follows:

  • On the printer's control panel, press the Wireless button  and the Information button  at the same time.
    Both a Network Configuration Page and a Wireless Network Test Report print.

Do not hesitate to contact us in case of need.

Best regards,:Wink:



I'm not an HP employee. Did this message answer your question? Include it below as an Accept As Solution! Did you find this message useful?  Click on the thumbs up set to give a Compliment! Follow us on Facebook Assistance customers HP.

Tags (1)
3 people found this reply helpful
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‎09-30-2020 07:53 AM

HP Recommended

Thank-you so much! I've been looking for a solution online for ages! 

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‎09-30-2020 07:59 AM

HP Recommended

@Jack229 

Thanks for your return,

 

Congratulations!

 

I welcome you to the English HP community support.

 

Do not hesitate to contact us if needed

 

Best regards,:Wink:



I'm not an HP employee. Did this message answer your question? Include it below as an Accept As Solution! Did you find this message useful?  Click on the thumbs up set to give a Compliment! Follow us on Facebook Assistance customers HP.

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‎10-29-2020 01:52 PM

HP Recommended

HI  

I have the same problem however I can’t get it to print the information it just keeps printing the WPS pin which is not what I need as I need the mac address

thanks

megan

2 people found this reply helpful
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‎11-10-2020 07:24 AM

HP Recommended

Did you press two buttons at the same time？

2 people found this reply helpful
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