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‎11-10-2020 03:04 AM - edited ‎11-10-2020 03:06 AM

HP Recommended

Finally got the update- many thanks! I still haven't been able to make the printer "findable" in the updater - did you have a trick? This is really becoming a pain. Next printer will not be HP! 

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‎11-10-2020 04:07 AM

HP Recommended

My printer is connected wireless and to get the firmware program to work I had to delete the existing printer from my laptop, reinstall printer with a printer/USB cable and then rn the software.  UI then reverted back to wireless printing.

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‎11-10-2020 08:33 AM

HP Recommended

yes--i also have all HP ink and the firmware update also still bricked my printer, just that I get a 79 Service Error instead of the Supply Error the others are getting. It's the firmware no matter what. So frustrating with HP but thankful others here had the solution linked.

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‎11-10-2020 10:34 AM

HP Recommended

I did do this wirelessly... and I was able to find the printer HOWEVER it was pretty touch and go.  With the "new-problematic" firmware loaded the printer is not always reachable so I had to restart both the firmware update and the printer a half dozen times.

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‎11-10-2020 10:37 AM

HP Recommended

https://driver-hp.net/hp-color-laserjet-pro-m280-m281-driver/

 

scroll to the system / set up you have and choose the 20200612 version.  Then just keep restarting the printer and the firmware updater until it gets all the way through the upload.  

 

 

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‎11-10-2020 10:38 AM

HP Recommended

I honestly don't know how.  I found it here: https://driver-hp.net/hp-color-laserjet-pro-m280-m281-driver/

 

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‎11-11-2020 03:04 PM - last edited on ‎11-11-2020 03:08 PM by

HP Recommended

Please Help I need to roll back the firmware to prior to the 10-21 update for this printer.  I cannot stop the Error 79 from this printer.  [Personal Information Removed]

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‎11-12-2020 01:07 AM

HP Recommended

I rolled back from 20201021 to 20200612 and my printer now works again.

 

The firmware program is 34meg so too large to email, but can be downloaded from this FTP link – available for 7 days before auto deleted.

 

https://we.tl/t-D6bEyPxus1

 

My printer is connected wireless and to get the firmware program to work I had to delete the existing printer from my laptop, reinstall printer with a printer/USB cable and then could revert back to wireless printing.

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‎11-12-2020 05:26 AM

HP Recommended

Thanks so much for the help and link to the previous firmware!!  This helped and now I can use my printer again.  

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‎11-12-2020 05:35 AM

HP Recommended

Thanks!!!  This worked for me.  I had to run the firmware update twice, but I am now back in business.  It is important to prepare the printer by enabling downgrades and upgrades in the Setup/Service/Laserjet upgrades menu on the printer.  After successfully changing the firmware to 20200612, then go back in and disable upgrades so they can't do this to you again!!!

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