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Here is the solution to configure HP FutureSmart Printers with Kiwi Syslog Server Click here to view the instructions!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
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Gracias por el enlace. Acabo de descargar el firmware anterior y espero que funcione el downgrade. Llevo dos días sin poder imprimir, esperando por la contestación del soporte de HP y aún sigo esperando. No tienen vergüenza. Recomiendan la instalación del nuevo firmware y no avisan de las consecuencias que puede ocasionar. Pienso ponerlos a parir en amazon que fue donde la compré. Y aún por encima, me entero de que no es la primera vez que lo hacen. ¡Increíble!

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it worked (i had to reinstall firmware twice)

Thanks so much!!!!

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OMG THANK YOU, THANK YOU THANK YOU!  I have been struggling with this all day.

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Hi Pjr2,

Can you kindly repost the firmware download?  The old Wetransfer link is expired.  Many thanks.

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Thank you.  Very much appreciated it.

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I'm in the same situation and would also like to rollback.  However, I can't find any old firmware or installation instructions.  Can anyone help.  Down printing at my business.

HP Recommended

You'll see a link in this thread for the software. there are other threads with the gymnastics some of us have gone through to roll back. A quick search of firmware rollback should give you all you need. 

HP Recommended

Could someone please re-post the Mac dmg driver?

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