Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎02-03-2023 10:55 PM

HP Recommended
Product: HP ENVY 6020e All-in-One Printer

Hi,

 

this is the second printer i try with my brand new Mac Mini with OS 13.2.

I bought this ENVY 6000 especially after the 3630 doesn't work at all with my new mac.

Printer is installed, visible, i can start printing. In theory.

The print jobs appear for ½ second in the "printmonitor/queue" and disappears. No printing possible.

However, all printjobs are visible in "previous/closed printojobs" but never have been printed.

 

Any idea?

Category:
3 REPLIES 3

‎02-18-2023 07:56 PM

HP Recommended

Hi @Rolph69,

 

Welcome to the HP support community.

 

Provide the printer model number or the product number for further assistance.

 

Here is the link to find the product number:- Click here

 

^ Alden4
HP Support  

Raj_05
HP Support Community Moderator
Was this reply helpful? Yes No

‎02-18-2023 11:40 PM

HP Recommended

Apple released an update for their OS (13.2.1) which fixed the problem 2 days ago. 

best. 

Was this reply helpful? Yes No

‎02-21-2023 07:13 PM

HP Recommended

Hi @Rolph69,

 

Thank you for your response, 

 

Is there anything else that I can help you with today?

 

^ Alden4
HP Support

Raj_05
HP Support Community Moderator
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.