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‎02-03-2023 10:55 PM

HP Recommended
Product: HP ENVY 6020e All-in-One Printer

Hi,

 

this is the second printer i try with my brand new Mac Mini with OS 13.2.

I bought this ENVY 6000 especially after the 3630 doesn't work at all with my new mac.

Printer is installed, visible, i can start printing. In theory.

The print jobs appear for ½ second in the "printmonitor/queue" and disappears. No printing possible.

However, all printjobs are visible in "previous/closed printojobs" but never have been printed.

 

Any idea?

Category:
3 REPLIES 3

‎02-18-2023 07:56 PM

HP Recommended

Hi @Rolph69,

 

Welcome to the HP support community.

 

Provide the printer model number or the product number for further assistance.

 

Here is the link to find the product number:- Click here

 

^ Alden4
HP Support  

I am an HP Employee.
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‎02-18-2023 11:40 PM

HP Recommended

Apple released an update for their OS (13.2.1) which fixed the problem 2 days ago. 

best. 

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‎02-21-2023 07:13 PM

HP Recommended

Hi @Rolph69,

 

Thank you for your response, 

 

Is there anything else that I can help you with today?

 

^ Alden4
HP Support

I am an HP Employee.
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