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HP Recommended

My printer is telling me that I need to download the set up drivers for my printer to do anything even though it's always been connected to my laptop for years and worked fine. 

 

I've downloaded the set up file from hp website, but when I try to open it I get this error message on my laptop the following

HP Easy Start 2 can’t be opened because Apple cannot check it for malicious software.

 

What's going on?

2 REPLIES 2
HP Recommended

Hi @LocoButt,

 

Welcome to HP Support Community. 

Thank you for posting your query. I will be glad to help you.

 

To understand the issue and help you, please get back to me with the details listed below:

- Exact model number of your HP Product (if you need help, click here for information on how to find your model number model).

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.


- Let me know the version of the operating system installed on the computer connected to the printer.
- Connection method - USB, physical LAN, or wireless?
- If possible, get back to us with the snapshot of the error message.


Take care and have a great day ahead.

Rainbow23 - HP Support.
HP Recommended

I have the same issue

 

Ventura 13.1 (22c65)

HP Color LaserJet MFP M281cdw

 

connected via wireless

Thanks

DJH

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.