MacBook Pro Ventura 13.2 Will Not Print Color

[Philmb]

My new MacBook Pro with Ventura 13.2 OS will only print B&W on my Deskjet 6988. Any suggestions to get color again?

[Bernard42]

          Hello Philmb ,

Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.

NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files

NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.

       Excellent Day.

[Philmb]

Bernard, thank you for the comprehensive reply. As it turns out, I opted for a new HP  Envy 6055 printer in the mean time. It is a joy. I have saved your instructions nonetheless!