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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Re: Malware notification when printing

Create an account on the HP Community to personalize your profile and ask a question
10-24-2020 01:29 PM
The solution is to download this package which will update drivers AND THE CERTIFICATE:
ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/hp-printer-essentials-S-5_14_8_4.pkg
Easy Admin did nothing. Easy Startup did nothing. 5.1 drivers did nothing. This worked for me!
10-24-2020 01:30 PM
Catalina 11.15.6/7 considers HP Smart components as malware and kills the processes that support printing:
E [24/Oct/2020:21:12:23 +0200] [cups-deviced] PID 1906 (hpfax) crashed on signal 9!
https://h30434.www3.hp.com/t5/Printer-Setup-Software-Drivers/Is-the-Color-LaserJet-CP1518ni-still-su...
10-24-2020 03:07 PM
I had HP Smart installed;
Removed the printer from the Preferences
Installed hp-printer-essentials-S-5_14_8_4.pkg
Added the printer in the preferences.
But with another Mac, I had issues that the drivers have to be installed every time I print a document.
10-24-2020 03:31 PM
This didn't work for me - the "Uninstall HP software" is greyed out.
Here's what did:
1. Go to Applications folder and delete the HP folder plus any HP applications.
2. Download HP Easy Start
3. Install and select "Use HP driver" when prompted.
4. Continue with your day and do not think too much about the 90 minutes this issue cost you
Cheers