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- I have the same problem as Roberte207

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10-27-2020 01:17 PM
Brian's solution (message #30) worked for me. One problem I had is that my internet Wifi has two settings 2G & 5G. I was set on 2G and the downloads would not complete - tried 3 times. When I switched to 5G, worked first time. You may be asking why i have it set at 2G - more reliable in my area than the 5G.
10-28-2020 02:10 PM
Thanks Bryan. Given the number of folks with this (apparently) very recent problem I'm surprised that HP hasn't participated in the fix. MacBook Air w/OS 10.15.6 and HP 8500 printer. Had to delete printer and reinstall.
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