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‎03-24-2022 08:35 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

My HP OfficeJet J4580 will only print the last page of a multiple page document. Why? It only started doing it a couple of days ago.  I have deleted the printer, then added the printer and downloaded the drive file.  it still does the same thing.  I'm guessing it is a setting.

Category:
1 person had the same question
1 REPLY 1

‎04-03-2022 02:51 PM

HP Recommended

@SMuffin1

Thank you for posting on HP Support Community.
 

Don't worry as I'll be glad to help, 

I appreciate your efforts to try and resolve the issue. I have a few troubleshooting steps we could try to fix the issue:  
 

Firstly, download and run HP Print and Scan Doctor: Follow the steps from the link: Click here
 

And, also update the printer firmware:

  • Click here to download and install the latest printer firmware from your PC.
  • Click here to know different methods of updating printer firmware.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

ECHO_LAKE
I am an HP Employee

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