My Hp deskjet 2375 is not working with mac os sequoia

[Aymará]

I've installed the easy start software, it detects the printer, but it says "nothing to install has been found". Then wen I add the printer using System Configuration, It detects the printer, shows it as idle but with green light. When I send a file to print, the power light flashes and nothing gets printed. No printing jobs on the queue. 

Help please!  

[ferRX]

Hi @Aymará , Hola

1.  Before driver installation just check the USB cable is connected between printer and Mac computer.

• 

2.  Please download and install  HP Printer drivers for MacOS from the next link:

• https://apple.com/HP_Drivers.dmg

3. And go to System Preferences > Printers then Add the printer.

https://www.youtube.com/watch?v=6IGR3SAWNoQ&t=1s&ab_channel=K-tuin%2CtiendasApple

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

[Aymará]

This is not working, I have the latest version of Mac OS (15.1), the drivers you are pointing out are for previous versions of mac. I've downloaded the latest firmware available and Easy Start, but it stops working after installing scanner and nothing else can be done. 
When adding the printer via system config, it adds it and shows it as available, but when I send something to print, the power light ticles and nothing gets printed. 

Could you please help? 

On windows the printer works with just plugging the usb cord, so I'm deeply frustrated with this. 

[Marine_Nautik]

Did you find any solution?

I have exactly same problem and no solution in the Internet at all.

[Marine_Nautik]

It does not work with MAC OS SEQ 15.1 and higher. Do you have any other solution?

[ferRX]

Hi @Marine_Nautik 

What is your printer Model,  Deskjet, Envy, Laserjet ?

• Try to add your printer with included drivers from Apple
•  go to System Preferences > Printers then Add the printer.

• And also you can try with the next Deskjet basic driver:

  • >> HP Deskjet essentials driver - S5_1484

• https://www.youtube.com/watch?v=AckOEfCOCck
• https://www.youtube.com/watch?v=6IGR3SAWNoQ&t=1s&ab_channel=K-tuin%2CtiendasApple

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

[ferRX]

Hi @Aymará 

Ok, if that doesn´t work you can try with the next Deskjet basic driver:

• >> HP Deskjet essentials driver - S5_1484

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

[Marine_Nautik]

Hello, @FerRX.

Thank you for detailed instruction.

I have MacBook Air M3, MacOS Seq15.3 Beta (24D5055b) and HP DeskJet Ink Advantage 2375.

I have tryed official HP app from the App Store, Drivers and Software from the HP website and yours file HP Essentials as well - so far no results.

Mac sees the printer, installs drivers, but once I send document to print - light flashes on the printers, Printer Center says that printer in use and nothing happens.

Do you have may be another suggestion?

Thank you in advance.

[Aymará]

Hi @ferRX!

Thank you for your help, but is not working either. Mac sees the printer, installs it, but when i send something to print, power light keeps flashing but nothing else happens, no error message, no busy printer, no item waiting on print queue. Any other suggestion? Thank you!! 

[ferRX]

Hi @Aymará 

1.  Ok, if that doesn´t work then try resetting printers in Mac, follow steps from the next video:

>> https://www.youtube.com/watch?v=vO0D1iSh6I8&ab_channel=HPSupport

•  

2. Next Install the next printer software for Mac:

>> https://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/HP_Easy_Start.app.zip

3. Then Add again your printer from Printers > Add printer.

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.