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HP Recommended
HP DeskJet 2622 All-in-One Printer
iOS

My printer doesn't output the image of what I ask to print there.

1 REPLY 1
HP Recommended

@Ju68, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

  • Make sure your printer is connected to the same Wi-Fi network as your iPhone or iPad.
  • Turn off the printer and your iOS device. Wait 30 seconds, then turn them back on.
  • Ensure your printer has the latest firmware. You can do this via the HP Smart app on your iOS device.
  • Open the image you want to print, tap the Share icon, and select Print. Verify that the correct printer is selected.
  • Reinstall the Printer: Go to Settings > Printers & Scanners on your iOS device. Delete the printer and add it again by tapping Add Printer.
  • If there are any stuck jobs in the print queue, clear them by going to Settings > Printers and removing any pending jobs.

I hope these steps help resolve the issue

 

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

If this reply nailed it, 🔨 mark it as the "Accepted Solution"—it’s like a spotlight for future problem solvers.  And clicking 'yes' under 'Was this reply helpful?' is the cherry 🍒 on top of the solution sundae. Sharing is caring! 💕

 

Regards,

Garp_Senchau
I am an HP Employee

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