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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Re: My printer only prints in the upper left quarter of the ...

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07-10-2021 11:06 PM
Printed page only fills a 4”x5” area of the sheet rather than filling out the whole page. How do I get printed pages to fill the whole page?
Solved! Go to Solution.
Accepted Solutions
07-11-2021 01:07 PM
Content type is "Document" / PDF
If the entire content is printing at 1/4 size, the issue is likely the Print Size / Scale.
Open the document in Adobe Reader DC
Change the scale / size of the print to Actual or 100%
Print the document.
Example
Manage Print Output with Print Preview_PDF_1H
What if?
If the content is a PDF document,
and
If the content was originally scanned using HP Smart during its "bug" phase (April-June 2021),
The content itself is bloated as is the file size of that document.
The "bug" has been corrected in the latest version of HP Smart.
If you have a "fat" file for which you no longer have the original document,
If you need to have a properly sized scan file,
Print the document at a reduced "Shrink to Fit" size so the content all fits on the paper / page
OR
If you have the original document, scan the document using the latest "not bug" version of HP Smart Windows.
Save / Print the scanned file.
Content is an Image
Tell us which software / application you are using to view and submit the job to the printer.
Content is "anything"
Make sure you have installed the Full Feature Software / full driver printer software
Printer Software Check
Notes
If the full driver printer software is installed, you will see the printer listed in Control Panel > icon view > Programs and Features.
In addition, the installed software places two shortcut icons on the Desktop named for the printer.
Programs_and_Features_Printer_Desktop_Icons_1
Printer software not installed?
Method - Use the Easy Start Wrapper to Install the Full Feature / Full Driver Software
For printers that support the option,
Use the Easy Start wrapper to install and configure the printer software.
- Home Page - HP Easy Start
- Open Category Software and Drivers
- Topic: Software-Utility
- Download-and-Save the current version of the Easy Start wrapper to install your print software
- If using USB: Disconnect the USB cable between the printer and computer before installing the software.
- Right-Click on the downloaded package and "Run as Administrator" to start the installation
- Select to install the “Full Driver” / “Full Feature Software”
- If using USB: Connect the cable when instructed to do so (near the end of the installation process).
- After the software is installed, Restart the computer and log in.
Notes >> Easy Start... The Journey
- Full Administrator Rights are required to complete the HP Software installation.
- About 2/3 of the way through the setup, you will be given the opportunity to select the software - select the "Full Driver" set (as opposed to the basic driver or other application).
- You can skip / ignore suggestion(s) that you add the HP Account – you’ll need the account at some point, for now, you can skip this suggestion (as many times as it insists it’s a good idea) during the full driver software installation.
- If you see it, you can skip / ignore suggestion(s) regarding Instant Ink subscription. Instant Ink subscription is NOT mandatory.
- Full driver includes print and scan functions supported by your printer and provides the printer features on which other applications / software might depend.
========================================================================
Firmware Update
If you have not done so, consider updating the printer Firmware.
HP OfficeJet 8020/OfficeJet Pro 8020/OfficeJet Pro 8030 All-in-One Printer series Firmware Update
========================================================================
HP Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
HP OfficeJet Pro 8030 All-in-One Printer series
07-11-2021 01:07 PM
Content type is "Document" / PDF
If the entire content is printing at 1/4 size, the issue is likely the Print Size / Scale.
Open the document in Adobe Reader DC
Change the scale / size of the print to Actual or 100%
Print the document.
Example
Manage Print Output with Print Preview_PDF_1H
What if?
If the content is a PDF document,
and
If the content was originally scanned using HP Smart during its "bug" phase (April-June 2021),
The content itself is bloated as is the file size of that document.
The "bug" has been corrected in the latest version of HP Smart.
If you have a "fat" file for which you no longer have the original document,
If you need to have a properly sized scan file,
Print the document at a reduced "Shrink to Fit" size so the content all fits on the paper / page
OR
If you have the original document, scan the document using the latest "not bug" version of HP Smart Windows.
Save / Print the scanned file.
Content is an Image
Tell us which software / application you are using to view and submit the job to the printer.
Content is "anything"
Make sure you have installed the Full Feature Software / full driver printer software
Printer Software Check
Notes
If the full driver printer software is installed, you will see the printer listed in Control Panel > icon view > Programs and Features.
In addition, the installed software places two shortcut icons on the Desktop named for the printer.
Programs_and_Features_Printer_Desktop_Icons_1
Printer software not installed?
Method - Use the Easy Start Wrapper to Install the Full Feature / Full Driver Software
For printers that support the option,
Use the Easy Start wrapper to install and configure the printer software.
- Home Page - HP Easy Start
- Open Category Software and Drivers
- Topic: Software-Utility
- Download-and-Save the current version of the Easy Start wrapper to install your print software
- If using USB: Disconnect the USB cable between the printer and computer before installing the software.
- Right-Click on the downloaded package and "Run as Administrator" to start the installation
- Select to install the “Full Driver” / “Full Feature Software”
- If using USB: Connect the cable when instructed to do so (near the end of the installation process).
- After the software is installed, Restart the computer and log in.
Notes >> Easy Start... The Journey
- Full Administrator Rights are required to complete the HP Software installation.
- About 2/3 of the way through the setup, you will be given the opportunity to select the software - select the "Full Driver" set (as opposed to the basic driver or other application).
- You can skip / ignore suggestion(s) that you add the HP Account – you’ll need the account at some point, for now, you can skip this suggestion (as many times as it insists it’s a good idea) during the full driver software installation.
- If you see it, you can skip / ignore suggestion(s) regarding Instant Ink subscription. Instant Ink subscription is NOT mandatory.
- Full driver includes print and scan functions supported by your printer and provides the printer features on which other applications / software might depend.
========================================================================
Firmware Update
If you have not done so, consider updating the printer Firmware.
HP OfficeJet 8020/OfficeJet Pro 8020/OfficeJet Pro 8030 All-in-One Printer series Firmware Update
========================================================================
HP Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
HP OfficeJet Pro 8030 All-in-One Printer series