My printer reads “A paper tray is open” when it’s not!! I made sure it’s closed but it keeps saying

[Truck1]

Hp office jet 4652 is saying paper tray is open when it’s not open

[Jeet_singh]

@Truck1,

Thank you for posting your query on HP Community,

Have you checked for any obstructions inside the printer?

What happens when you try to open and close the tray?

Let's perform a Hard reset on the printer and make sure that the printer is connected directly to the wall outlet and not to the surge protector. 

With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.

Remove USB cable, if present.

Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.

Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord and then plug back the power cord to the printer.

Turn on the printer and wait till warm-up period finishes and the printer is idle.

You may refer to this support document for - 'A paper tray is open. Close the tray to continue.' Message (Though the steps suggested are for a different model but it should work for your printer as well).

Let me know how it goes for further assistance. 

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