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HP Recommended

Need a total reset on 8625 printer

1 REPLY 1
HP Recommended

Hi @Bob081959,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

To perform a total reset on an HP OfficeJet Pro 8625 printer, follow these steps.

 

Turn Off the Printer:

  • Press the power button to turn off the printer. Wait for it to fully power down.

Unplug the Printer:

  • Disconnect the power cord from the back of the printer and unplug it from the electrical outlet.

Wait:

  • Leave the printer unplugged for about 60 seconds. This allows any residual power to drain and can help reset the internal components.

Reconnect and Power On:

  • Plug the power cord back into the printer and then into the electrical outlet.
  • Turn the printer back on by pressing the power button.

Perform a Factory Reset (if needed):

  • If you want to perform a factory reset through the printer's menu:
    • From the printer's control panel, go to the Setup menu.
    • Select Printer Maintenance or Tools (depending on your model).
    • Choose Restore Defaults or Factory Reset.
    • Confirm the reset if prompted.

Reconfigure the Printer:

  • Follow the on-screen instructions to set up the printer again, including connecting to Wi-Fi and reinstalling any necessary print cartridges.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
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