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‎07-26-2025 09:28 AM

HP Recommended
Product: HP LaserJet Pro M102w Printer
Operating System: Microsoft Windows 11

Please help, need to factory reset m102w printer and i dont have a printer cab le.

Reply
1 REPLY 1

‎07-29-2025 07:33 AM

HP Recommended

Hi @redcorollagts,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

You can factory reset your HP LaserJet Pro M102w printer without a USB cable by using the control panel buttons. Here's how:

Factory Reset HP LaserJet Pro M102w (No USB Cable Needed)

  1. Turn the printer off.
  2. Press and hold the Wireless and Cancel (X) buttons on the printer.
  3. While holding both buttons, turn the printer back on.
  4. Continue holding the buttons for about 10–15 seconds until the Attention light (⚠️) blinks.
  5. Release the buttons. The printer will restart and reset to factory defaults.


For official instructions, you can also refer to HP’s support page:
👉 Restore factory defaults on your HP printer | HP® Support

 

I hope this helps.

 

Take care, and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

VikramTheGreat

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