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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Re: Need help with missing HPProductAssistant.msi path

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12-24-2019 08:49 PM
I cannot print - it says the source path is incorrect - enter an alternate path for the installation package "HPProductAssistant.msi)
12-25-2019 12:39 PM
Product introduced 2009-2010 (depending on region and model)
Product Homepage:
HP Photosmart Plus All-in-One Printer series - B209
I would guess this is not going to work.
Considerations
There is Full Feature Software for the printer, though the release date is more than four years ago - The software might still be compatible with the latest versions of regular Windows.
Windows S mode only allows you to download-install products / software from the Windows Store.
Mobile Printing Solutions Compatible with HP Printers does not list this printer as compatible with HP Smart for Windows.
HP Smart for Windows is indeed available from the Windows Store. Because the printer is not listed as supported, HP Smart for Windows can be downloaded but is not likely to work.
Printer is listed as compatible with recent versions of iOS for Print Only and recent versions of Android for ePrint Only. So what? If you have an iPhone (or iPad) running a recent version of iOS, you might be able to use the printer for printing only (no scanning function). If the printer is on the network, you might be able to use the Embedded Web Server (EWS) > Scan > Webscan for scanning.
You may want to consider purchasing a new printer. Your ten year old model is not designed to work with today's technology.
References
HP Smart for Windows
Learn how to use HP Smart on your Windows 10 computer
Open the Software and Drivers Support Website for your printer > Check the Box Get the App
OR
Links to HP Smart software for Windows and Mobile devices, includes an FAQ section
HP Printers - Using the HP Smart App (Windows 10)
Reference and Resources – Places to find (more) help and learn about your Printer
Clarification of terms and "what the printer can do" (Specifications)
Printer Homepage – “Things that are your printer”
NOTE: Content depends on device type and Operating System
HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Access to the Print and Scan Doctor (Windows), User Guides, Product Information, more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
HP Photosmart Plus All-in-One Printer series - B209
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