Need to bypass setup cartridge for HP Deskjet 2720

[JorgeGR]

Hello, 

How to bypass setup cartridge for HP Deskjet 2720. I think the ones I have dont work. 
I bought new original cartridges but printer asks for the setup cartridges and I cant use the new ones I bought. 
HP Smart app also displays that I need the set-up ones.  Please help. 

Thanks. 

[Jay_G24 · Accepted solution]

Hi @JorgeGR,

We would have to perform an OOBE reset on the printer to bypass the error

• The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.

• In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

[4beagles]

Hello, my desktop 2720 is asking for the setup cartridges which I do not have as the printer was working. How can I bypass this request to get the printer to work. Thanks John [Personal Information Removed]

[Jay_G24]

Hi @4beagles,

We would have to perform an OOBE reset on the printer to bypass the error

• The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.

• In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

[wad13]

same problem here, why u dont make the link public this is so stupid and annoying

[Anajesus072]

same problem here!! Could you please help me out?

[Driskol]

I have the same printer with the same error, i need the bypass method for the Deskjet 2720 because we dont have any longer the setup cartridges.

Actually we have inserted 2 original cartridges but we can use the printer because the Hp Smart software says user action needed for the setup cartridges

THanks