Need to reset Printer password. How do I do this?

[bcapelli]

Had to replace Modem. Trying to reconnect Printer. Can’t remember password. Need to find password or reset.

[VikramTheGreat]

Hi @bcapelli,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I understand you have trouble with the password issue. Here’s how you can reset or recover the Wi-Fi connection/password for your HP ENVY 6030 All-In-One Printer, especially after changing your modem:

Option 1: Finding the Existing Password (Wireless Network)

1. Check the Printer Information Sheet:
   • Printers often print network information sheets that include the network password.
   • On your printer, go to the Wireless Settings menu and look for Print Network Configuration Page or Wireless Test Report.
   • This page may include the wireless password if it was set up through HP software.
2. Using HP Smart App:
   • If your printer is connected to the HP Smart app on a mobile device:
     • Open the HP Smart app.
     • Select your printer.
     • Go to Network Information and see if the password is displayed.

Option 2: Resetting the Wireless Settings (Wi-Fi Password Reset)

To reset the wireless settings and reconnect to your new modem, you can use the printer's touch screen panel.

1. Restore Network Settings on the Printer:
   • On the printer’s touch screen, navigate to the Wireless menu.
   • Select Settings.
   • Choose Restore Network Settings or Network Reset.
   • Confirm the reset.
2. Reconnecting the Printer to Wi-Fi:
   • After restoring the network settings, go to the Wireless Setup Wizard on the printer.
   • Follow the on-screen instructions to select your new Wi-Fi network and enter the new Wi-Fi password.

Option 3: Using WPS (Wi-Fi Protected Setup)

If your new modem supports WPS (Wi-Fi Protected Setup), you can use this method to reconnect your printer without a password.

1. Enable WPS Setup on the Printer:
   • On the printer’s touch screen, go to Wireless settings.
   • Select Wi-Fi Protected Setup or WPS.
2. Press the WPS Button on the Modem:
   • Press the WPS button on your modem.
   • Follow the prompts on the printer to connect.

I hope this helps.

Take care and have a good day.

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VikramTheGreat

HP Support