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- No puedo descargar/activar el programa The Creativity Collec...

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06-05-2025 10:25 AM
Compré una impresora y me dieron el programa The Creativity Collection 2, para registrarme me dieron este enlace:
https://redeem.clikealo.com/creativity
Cuando lleno los campos con mis datos personales y hago clic en Continuar, la página me envía un mensaje de que mi correo electrónico no existe.
Necesito ayuda con este problema y cómo puedo solucionarlo para poder obtener mi código de activación.
06-05-2025 10:53 AM
Hey @Jesús5683
Hope you are doing fine!
Thank you for visiting our English HP Support Community. It would be ideal if the post was in English, so that other HP product users like you can also benefit from the information provided here. To ensure a quick response, it would be advisable to post your question in English.
We understand that English is not your primary language, so we advise you to use an on-line translator of your choice to post in the language of our Community.
Thank you for your understanding.
Regards