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Locked

‎10-11-2016 04:26 AM

HP Recommended
Product: HP Color LaserJet Pro MFP M277
Operating System: macOS 10.12 Sierra

While attempting to download the most recent drivers (I couldn't scan with Easy Scan anymore after the update to macOS sierra 10.12)  I recieved the follwong massage from 

http://support.hp.com/us-en/drivers/selfservice/hp-color-laserjet-pro-mfp-m277-series/7089945/model/...

 

No software or drivers are available for this product with the selected operating system. Please make a different selection, or visit the product homepage.

 

PS: My OS was correctly identified in the web page.

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-12-2016 11:10 AM

HP Recommended

Hi @pisca46, 

 

Thank you for joining the HP Forums! 

 

I understand that there are no drivers for your HP Color LaserJet Pro MFP M277dw on Mac OS X 10.12 Sierra. I am happy to look into this for you! 

 

You are correct that there currently are no drivers available at this time. In the meantime, I would suggest to try following this guide, Installing a Mac Printer Driver Using Apple Software Update, and then attempt using Apple Image Capture. 

 

Otherwise, all we can do is wait for the drivers and software to be made available, or consider using an older version of Mac OS X instead. 

 

If this helps, please consider clicking on 'accept as solution.' And, please click on the thumbs up icon. Both icons are below this post.

 

Hope this helps! 🙂

RnRMusicMan
I work on behalf of HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎10-12-2016 11:10 AM

HP Recommended

Hi @pisca46, 

 

Thank you for joining the HP Forums! 

 

I understand that there are no drivers for your HP Color LaserJet Pro MFP M277dw on Mac OS X 10.12 Sierra. I am happy to look into this for you! 

 

You are correct that there currently are no drivers available at this time. In the meantime, I would suggest to try following this guide, Installing a Mac Printer Driver Using Apple Software Update, and then attempt using Apple Image Capture. 

 

Otherwise, all we can do is wait for the drivers and software to be made available, or consider using an older version of Mac OS X instead. 

 

If this helps, please consider clicking on 'accept as solution.' And, please click on the thumbs up icon. Both icons are below this post.

 

Hope this helps! 🙂

RnRMusicMan
I work on behalf of HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!
Was this reply helpful? Yes No
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