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HP Recommended
mac book pro
macOS 11.0 Big Sur

This is running me crazy. 

I cannot get this printer to print.

I run the HP SMART set up. 

I have all the drives updated.

The computer sees the printer and can tell the toner level, but when you send a job to print it just sits in the queque.

Anyone has a solution?

1 REPLY 1
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