OP_404_LINS00001_XX

[terryharte]

Setup fails on last step:

OP_404_LINS00001_XX

something with language of browser

have to select another 'supported' language but none of them work

Software and driver updates did not solve it.

[Max3Aj · Accepted solution]

@terryharte, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 
The error OP_404_LINS00001_XX during the final step of setup typically relates to a language or regional mismatch in the HP Smart app or browser settings. Here's how you can resolve it:

Check Browser Language Settings:

• Open your default browser (e.g., Chrome, Edge).
• Go to Settings > Languages.
• Ensure English (United States) or another supported language is set as the default.
• Remove unsupported or regional variants that might conflict.

Clear Browser Cache:

• Clear cookies and cache from your browser to remove any stored regional settings that might interfere.

Reinstall HP Smart App:

• Uninstall the current HP Smart app.
• Download the latest version directly from the HP Smart App page.

Use HP Smart Web Setup (Alternative):

• Visit the HP Smart Tank 5105 Setup Page.
• Follow the guided setup steps, ensuring your system locale and browser language match.

Temporarily Disable VPN or Proxy:

• If you're using a VPN, disable it during setup. VPNs can cause region mismatches that trigger this error.

Try a Different Device or Network:

• If the issue persists, try completing the setup on a different PC or mobile device with the HP Smart app installed.

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support