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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Re: Officejet 4500 G510n-z driver not suitable for Windows 1...

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06-24-2020 12:14 AM
My HP Officejet 4500 G510n-z printer started having problems with alignment so a friend gave me one he had and now Windows 10 - 64 bit operating system cannot find an updated driver. Is it true that HP now wants to charge for an updated driver or is there a way I can download one?
06-28-2020 02:45 PM
Welcome to the HP support community.
Drivers for HP products are available at support website for free.
Perform root level uninstallation to remove all the printer related software's.
- In Windows, search for and open Programs and Features.
- Select your HP printer.
- Select Uninstall.
- In Windows, search for and open Devices and Printers.
- In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
- Open up the run command with the "Windows Key + R" key combo.
- Type printui.exe /s and click OK.
- Click on Drivers tab.
- Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
- Select OK.
- Remove all instances of the same.
- Select Apply and OK on the Print Server Properties windows.
- Close Devices and Printers.
- Restart the PC again.
Download and install the printer full feature driver.
Click here to download the driver.
I hope that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee