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I have an Office jet Pro9015 and want to connect to it wirelessly. 
And in the printer screen menu network setting, I see Ethernet cable not detected. I don’t see the wireless option. I tried restoring network settings from advice.


I’ve always had printer wired to my laptop but have set up a new router today and would like to go wireless!

 

Any advice? Thanks!

5 REPLIES 5
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This video shows how to connect to router

https://www.youtube.com/watch?v=wnIxWe9atfY

 

You may need to reset your printer network

https://www.youtube.com/watch?v=mQ0ZdeH2CMY

 

there is also a hard reset. There is 9015 and 9015e so may be different

https://h30434.www3.hp.com/t5/Printer-Setup-Software-Drivers/Officejet-Pro-9015-factory-reset/td-p/8...

 

 


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I was able to watch the first 2 videos and had tried those steps to no avail.

The help I need seems to be a hard reset. The link to that video is not a good one.

 

I'd like help resetting this HP OfficeJet Pro 9015 so I can access wirless feature. Thanks!

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I suspect firmware changes or differences between models cause the reset procedures to change

The corrected url is below

https://h30434.www3.hp.com/t5/Printer-Setup-Software-Drivers/Officejet-Pro-9015-factory-reset/td-p/8...

 

 

lemme know if the reset works.


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I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
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Oh thanks for the new link. After following the steps, I was able to reset however still only see ethernet available, no wireless option. There were two reset choices on the menu, I picked the second one that sounded more maximum. I'm stumped.

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There may be a technical problem.  Please read the following and skip to the last item

https://h30434.www3.hp.com/t5/Printer-Wireless-Networking-Internet/WiFi-Setup-missing-from-OfficeJet...

 

You may have to contact HP and explain the problem


Click here for world-wide contact info


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