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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Officejet Pro9015 only has Ethernet not wireless option

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02-16-2024 04:59 PM
I have an Office jet Pro9015 and want to connect to it wirelessly.
And in the printer screen menu network setting, I see Ethernet cable not detected. I don’t see the wireless option. I tried restoring network settings from advice.
I’ve always had printer wired to my laptop but have set up a new router today and would like to go wireless!
Any advice? Thanks!
02-17-2024 11:08 AM - edited 02-17-2024 02:55 PM
This video shows how to connect to router
https://www.youtube.com/watch?v=wnIxWe9atfY
You may need to reset your printer network
https://www.youtube.com/watch?v=mQ0ZdeH2CMY
there is also a hard reset. There is 9015 and 9015e so may be different
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02-17-2024 02:42 PM
I was able to watch the first 2 videos and had tried those steps to no avail.
The help I need seems to be a hard reset. The link to that video is not a good one.
I'd like help resetting this HP OfficeJet Pro 9015 so I can access wirless feature. Thanks!
02-17-2024 02:57 PM
I suspect firmware changes or differences between models cause the reset procedures to change
The corrected url is below
lemme know if the reset works.
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
02-18-2024 07:23 PM
Oh thanks for the new link. After following the steps, I was able to reset however still only see ethernet available, no wireless option. There were two reset choices on the menu, I picked the second one that sounded more maximum. I'm stumped.
02-19-2024 07:35 AM
There may be a technical problem. Please read the following and skip to the last item
You may have to contact HP and explain the problem
Click here for world-wide contact info
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it